Frequently Asked Questions

• Mini Mani include: (hand soak, lotion, polish)
  Mini Pedi include: (foot soak, lotion, polish)
  Mini Makeover: (eyeshadow, lip gloss, sparkle)
  Facial: (greek yogurt, honey) 

Where are Pretty Princess Parties held?

(Fayetteville and Surrounding Areas) 
We now have a new location in Fayetteville, GA. 270 Glynn St. North. Unit E/F

How do I book a party?
It’s easy to book a party! All parties are typically booked 2-12 weeks in advance. We require a non-refundable $250 deposit to guarantee the event date and time.  Fill out the book a party information on the book page, and a staff member will get in touch with you within 24 hours or you can simply give us a call (404) 490-2415 Mon –Fri 12pm -7pm

• Please understand that inquiring about a party does not hold the party date.  If we do not receive your deposit and completed paperwork within 5 days, you will forfeit your event date for another potential booking.
  
• The final balance will be due 1 week before the party.  We accept credit card and cash. No checks. Parties book within 1 week, full payment is due immediately 

• If payment is NOT received, a $60 late fee will be added to the final bill
  
• Deposit will be applied to your total party price. 

Refund Policy?

• Deposits are non-refundable. If canceled in time, the amount will be applied to a rescheduled party or services with Pretty Princess via voucher. 
• No call, no show parties/appointments are non-refundable. If you do not show up to your party, you are able to reschedule with a $80 fee added on to the bill. Amount paid is not refundable but transferable. 

What is the cancellation policy?

We understand life happens and you might need to reschedule your party. If you cancel within 24 hours we will gladly transfer your deposit to another party date. 

• We require at least a 24 hour cancellation notice, while we want to be fair and understanding to all of our customers, we have to pre-purchase most items. 
• If you cancel with less than a 24 hour notice, you forfeit your right to your non-refundable deposit.

No show's: Once the party is booked, if there is any party participant that does not show, payment is still required for this participant. 

• Because our parties are based on a predetermined schedule, it is important that guests arrive on time.  
• Guests arriving late can participate at the point where the party has progressed. 

Spa Appointments that show up after 15 minutes will need to be rescheduled. 

Guest Policy

• BFF party- Up to 3 girls 
• Glamour Girl party- Up to 6 girls
• Dazzling Princess- Up to 8 girls
• Fit For A Queen- Up to 10 girls
• Princess Gala- Up to 10 girls
• Art Party- Up to 5 kids 
• Hip Hop Party- Up to 20 kids

Each additional girl added is $40.00 (birthday girl is included in the guest count).

Guests added the day of the party is $60 per girl. 

Balance for added guests are due before the party begins. 

​What do I need to do as the parent/chaperon?

• The adult hosting the party is responsible for the behavior of all party guests.  
• The party director is responsible for hosting your party and engaging the children in constant activities.  
• It is your responsibility to take charge if a child is not behaving, becomes ill, or does not wish to participate. 

PRETTY PRINCESS By JACI Kidz is not responsible for allergic reaction or any other medical reaction stemming from the menu, wearing of the costumes, or any activity taken place before, during, and/or after the party.  It is your responsibility to check with your guests for specific food allergies. 

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Party host assumes all liability and hold Pretty Princess By JACI Kidz (and their agents, employees, volunteers) harmless from liability including any damage occurring at party host home or property.

Pretty Princess By JACI Kidz parties are for entertainment purposes only. 

If you are satisfied with the services that our staff has provided you, a standard 18% gratuity is greatly appreciated. For your convenience if the party consists of  9 or more guests  a 18% gratuity will be automatically added onto the final balance, the gratuity will only be applied to the total amount of services not the additional add-ons.

 If you should have any further questions feel free to contact us at (404) 490-2415.